PSC-411 Mediation and Conflict Resolution

An introduction to the theory and practice of mediation, a non-adversarial method for resolving disputes. Students will practice active listening skills, facilitative responses, non-verbal communication skills, and mediation techniques (brainstorming, settling on a mutual option, and writing an effective agreement). The broader implications of conflict resolution such as restorative justice and forgiveness studies will also be explored. May Experience ONLY. 2 credits.